Lotus Wellness

Terms of Service

These terms apply to requests and bookings for Lotus Wellness mobile wellness services in Ho Chi Minh City.

Bookings

A booking request is not confirmed until Lotus Wellness confirms the service, therapist, time, location, and price. Please provide accurate contact and location details so our team can coordinate safely.

Changes and cancellations

Please contact us as early as possible if you need to change or cancel an appointment. Any applicable cancellation, waiting, travel, or payment terms will be communicated before confirmation.

Service boundaries

Our services are for wellness and relaxation and are not medical diagnosis or emergency care. Tell your therapist about relevant health considerations and stop a session if you feel unwell. Lotus Wellness may decline a request where safety, consent, or respectful conduct cannot be maintained.

Contact

Questions about these terms should be sent through the contact options on this website. These terms may be updated when our services or legal requirements change.